UNCLAIMED PARCELS
If the parcel is not picked up from the parcel shop, and returned unclaimed to us, we will contact you via email in order to clarify why.
Make sure to reply within 14 days from the date you receive the email, if you would like a refund.
Make sure to check your spamfilter as well.
If we do not hear anything from you, a voucher/store credit will be issued automatically hereafter.
CUSTOM CLEARANCE