REPAIR

Normally, a guarantee on any purchased product lasts 2 years, but we design our products to be used and loved for much longer! We humbly believe that we’ve made a quality product – therefore, we’re committed to a guarantee of 5 years. Within this period, you’re always welcome to contact us if your Underprotection piece should have any breaches and in need of a repair service.  

But to avoid shipping back and forth and thereby saving the environment a little, we encourage you to either fix it yourself or support your local tailor. Minor issues can easily be done at home with what you already have, while a skilled tailor can help you on more complex matters. By doing so, we’ll reward you for prolonging the life of your Underprotection piece instead of the alternative of throwing it out.

REWARD

We want to thank you for giving first aid to your Underprotection pieces and for doing what you can to make it last longer. The reward is a voucher for you to use next time you’re buying a new product from us and concerns any Underprotection product, either bought on our website or in one of our retail shops. When you need to repair your piece, we’ll give back the double of what you spend on making it last longer. Make sure to follow our guideline below to qualify for your voucher. So, when you finally need something new to wear underneath, you can use our reward and purchase your new favorite piece to wear for many years to come.  

BRA MEASUREMENT

To find the most accurate size you have to do two measurements, A: bust and B: band. Do the measurements on your bare skin. Start off by measuring all the way around your bust where it’s widest. Then measure all the way around just under your bust. We have plus sizes for mostly all of our bra’s to make sure that bigger busts can fit our bras. When a size is plus size the underband stays the same and the size of the cup will go a size up; for example a size S+ has an underband that fits a regular size S and the cup size fits a regular size M. Be aware that it’s meant for you to start out using the outer buckle of the hook and eye closure first. Then you can adjust and tighten when the underband elastic gets looser.

BOTTOM MEASUREMENT

To find your most accurate size you have to do two measurements, A: waist and B: hip. Do the measurements on your bare skin. Start off by measuring all the way around your waist where it’s narrowest. Then measure all the way round your hip where it's widest.

Wanna know the tricks for measuring? Always measure on bare skin and not over clothing. This will give you the best and most accurate result. When we are talking measurements we mean the measures you have and not the lingerie, swimwear or loungewear. Always measure yourself and then use the results to find the perfect size in the wanted style.

TOP / SHIRT / DRESS MEASUREMENT

To find your most accurate size you have to do three measurements, A: bust and B: waist and C: hip. Do the measurements on your bare skin. Start off by measuring all the way around your bust where it’s widest. Then measure all the way around your waist where it’s narrowest. Then end off by measuring all the way round your hip where it's widest. These three measurements will indicate the most accurate size for you in our tops, shirts, kimonos and dresses.

Wanna know the tricks for measuring? Always measure on bare skin and not over clothing. This will give you the best and most accurate result. When we are talking measurements we mean the measures you have and not the lingerie, swimwear or loungewear. Always measure yourself and then use the results to find the perfect size in the wanted style.

PANTS / SHORTS MEASUREMENT

To find your most accurate size you have to do two measurements, A: waist and B: hip. Do the measurements on your bare skin. Start off by measuring all the way around your waist where it’s narrowest. Then measure all the way round your hip where it's widest.

Wanna know the tricks for measuring? Always measure on bare skin and not over clothing. This will give you the best and most accurate result. When we are talking measurements we mean the measures you have and not the lingerie, swimwear or loungewear. Always measure yourself and then use the results to find the perfect size in the wanted style.